Do you have questions or need support with your order?

Then simply write an email to kontakt@marenika.shop. For an exchange or return, please use retoure@marenika.shop and we will take care of the further processing. You can also use the contact form below!

Your request

FAQ

How long does delivery take?

We usually ship on the same day of the order or no later than 3 - 5 working days after receipt of payment. Therefore, the order often arrives after 2 - 3 days after dispatch. If there are problems with your shipment, please contact us at kontakt@marenika.shop and we will see what the problem is.

How do you ship your goods?

We want to make the shipping process as ecological as possible, which is why we only use grass paper boxes for shipping. These consist of 35% local grass and 65% waste paper. They are manufactured in an environmentally friendly manner in Germany.

Can I track my shipment?

Yes, you will automatically receive an order confirmation email immediately after payment. As soon as we have shipped your goods, you will receive another email with shipment tracking from DHL. If there are problems with your shipment, please contact us at kontakt@marenika.shop and we will see what the problem is.

Where do you have the clothing produced?

The production of our garments takes place in selected GOTS-certified factories in Portugal, which guarantee fair and sustainable production.

When are new styles coming?

We are constantly working in the background to expand the collection. It takes several months for us to like a piece of clothing 100% and test it on all sizes. The reservation of the delivery belts in the factories and the purchase of GOTS certified materials also takes several weeks. Therefore the process takes some time, but in the future we want to launch new styles and colors for summer and winter.